Connect a channel
Choose Connect at the top of your Inbox, to the right of Plans and Scheduled. It lists each channel with its state and opens the steps for the one you pick. You can also connect a channel while you schedule a plan (choose Set up next to it), or open Settings and then Connectors.
A phone number is only connected after the message comes from that phone, so nobody can connect a number that is not theirs. To stop messages on iMessage or WhatsApp, reply
STOP. Reply START to turn them back on. On Telegram, send /stop and /start.
WhatsApp only lets us message you within 24 hours of your last message to our number. Outside that window the plan stays in your Inbox, and the delivery line says so. Send any message to our number to open the window again.
Each channel has its own on and off switch under Settings and then Connectors, so you can pause one without losing the connection. Choose Change on a connected channel to use a different number. Every email carries an unsubscribe link.
What reaches which channel
Under Settings and then Connectors you choose, for each kind of message, which channels get it. The Inbox always gets everything and cannot be turned off. Until you change something, you get these:
A switch only matters for a channel you have connected. Turning a channel on for a message never overrides an unsubscribe, a bounced address or a channel you turned off.
Quiet hours apply to iMessage texts you did not schedule, such as alerts and notices. Other channels are not held by them. They are on by default from 10:00 PM to 7:00 AM New York time, and you can change the times and the time zone. A scheduled plan is sent at the time you chose, and a test or a resend you press is sent at once.
Ask the Agent or your assistant
Ask the Agent “which channels do I have connected?” to see each channel, whether it is on, and whether it needs you, with your address masked. Ask “what are my plan schedules?” to list your schedules. Over MCP, these are thedelivery_channels_status and plan_schedules tools, and inbox_list and inbox_read read your Inbox. They are read-only, so connecting or disconnecting a channel is done in Settings.
PDF links
A delivered plan carries a link to its PDF that starts withgo.traderos.ai. The link works for 30 days. It opens the PDF through a short-lived file link, so if you need a fresh copy later, open the plan from your Inbox.
The PDF is the paged report described in The plan PDF. Where you attach the PDF, the attachment is that same file, and the link opens it. A plan sent before the report layout existed keeps its earlier PDF until the plan is rendered again.
If a PDF is still being prepared when a link is opened, you are told to try again in a minute.